JD.com is expanding its logistics operations in Saudi Arabia by launching JoyExpress, a business-to-consumer express delivery service. This new offering will cover nearly all of the Kingdom’s 13 provinces, intensifying JD.com’s competition with Meituan and strengthening its presence in the Middle East, according to IndexBox Market Intelligence Platform.
JoyExpress will provide fast same-day and next-day deliveries for both local e-commerce platforms and traditional retailers. The service also includes comprehensive logistics solutions, such as cross-border shipping and customs clearance, to streamline international trade for businesses in the region.
JD Logistics is investing in infrastructure across Saudi Arabia, including warehouses, sorting centers, and delivery stations, supported by a dedicated workforce of couriers, drivers, warehouse staff, and customer service agents. This network is designed to boost the efficiency and coverage of JD.com’s delivery services.
Charlie Peng, head of Jingdong Logistics Middle East market, highlighted the company’s commitment to expanding JoyExpress and delivering top-tier large-item delivery and installation services throughout Saudi Arabia. This move is considered a significant step in JD.com’s global growth strategy.
Industry data from IndexBox indicates that Saudi Arabia’s logistics and courier market is set for substantial growth, fueled by rising e-commerce demand and the need for advanced supply chain solutions. JD.com’s entry with JoyExpress positions the company to capture a meaningful share of this expanding market by leveraging its technological and operational strengths.
